Gilbert Glazing Solutions

FAQ

Frequently Asked Double Glazing Questions

What types of glazing services do you offer?

Gilbert Glazing Solutions offers a comprehensive range of glazing services including double and triple glazing, emergency glass replacement, window and door installations, conservatories, roof lanterns, bi-fold and sliding doors, and commercial glazing. Whether you need a single pane replaced or a full property glazing solution, our team has the expertise to help.

What is the difference between double and triple glazing?

Double glazing consists of two panes of glass with an insulating gap between them, while triple glazing uses three panes with two insulating gaps. Triple glazing offers superior thermal insulation and noise reduction compared to double glazing, making it an excellent choice for properties in busy or noisy areas, or for those looking to maximise energy efficiency. Our team can help you decide which option is right for your property and budget.

How much can I save on my energy bills with new glazing?

New, energy-efficient glazing can make a significant difference to your heating bills. By reducing heat loss through your windows and doors, modern glazing helps your home retain warmth for longer, meaning your heating system doesn't have to work as hard. The exact savings will depend on the size of your property, the number of windows and the type of glazing chosen, but many homeowners see a noticeable reduction in their energy bills following installation.

How long does a window or door installation take?

Most standard window and door installations can be completed within a single day. Larger projects such as conservatories, roof lanterns or whole-property installations will naturally take longer and our team will provide a clear timeline before any work begins. We always aim to minimise disruption to your home and daily routine throughout the installation process.

Are your products energy rated?

Yes. All of our glazing products carry energy ratings in line with current industry standards. We supply windows and doors with high energy efficiency ratings, helping to reduce heat loss and lower your carbon footprint. Our team will be happy to talk you through the energy ratings of our products and help you choose the most efficient solution for your property.

Do you offer emergency glazing services?

Yes. Gilbert Glazing Solutions offers an emergency glazing service for situations such as broken windows, damaged doors or any other glazing emergency that requires urgent attention. Our team can respond quickly to make your property safe and secure, with temporary boarding available where required until a permanent replacement can be fitted.

How long do your windows and doors last?

With proper care and maintenance, modern uPVC, aluminium and timber windows and doors can last in excess of 20 to 25 years. The lifespan of your glazing will depend on the material, the quality of the installation and how well it is maintained over time. Gilbert Glazing Solutions uses high quality products and expert installation techniques to ensure your windows and doors deliver long-lasting performance and reliability.

Will new windows and doors improve the security of my home?

Absolutely. Modern windows and doors are designed with security as a priority. Our products feature multi-point locking systems, toughened or laminated safety glass options and reinforced frames that provide significantly greater security than older single-glazed or early double-glazed units. Upgrading your glazing is one of the most effective steps you can take to improve the security of your home.

Do I need planning permission to replace my windows or doors?

In most cases, replacing windows and doors on a like-for-like basis does not require planning permission, as it falls under permitted development rights. However, if your property is a listed building or located within a conservation area, there may be restrictions that apply. Gilbert Glazing Solutions can advise you on whether planning permission is likely to be required for your specific project before any work begins.

Do you offer a guarantee on your products and installation?

Yes. Gilbert Glazing Solutions stands behind the quality of both our products and our workmanship. All of our installations come with a comprehensive guarantee, giving you complete peace of mind that you are protected in the unlikely event of any issues arising after installation. Please speak to our team for full details of the guarantees applicable to your chosen products and installation.

What areas do you cover?

Gilbert Glazing Solutions serves residential and commercial customers across Kent and the Medway Towns. If you are unsure whether we cover your location, please don't hesitate to get in touch and a member of our team will be happy to help.

How do I get a quote?

Getting a quote from Gilbert Glazing Solutions is straightforward. Simply get in touch via our website, give us a call or send us an email and one of our team will arrange a convenient time to visit your property, assess your requirements and provide a free, no-obligation quote. We provide clear, itemised quotes with no hidden costs so you always know exactly what to expect.

Request a free, no obligation quote today

Request a free, no obligation quote
Request a free, no obligation quote